FAQ

What's the easiest way to get to the tour?
From Manhattan, the easiest way is by subway on the 2 or 3 train (as displayed in our logo). From Manhattan, take the 3 express train downtown and get off at the Kingston Avenue stop. You can also take the 2 express train downtown from Manhattan and get off at the President Street stop. The trip is usually 35 minutes from Midtown Manhattan.

What about parking?
Parking can be a challenge since there are no parking garages in Crown Heights. Ride share (e.g., Lyft, Uber, etc.,) or public transportation is highly recommended.

Should I print out my email confirmation?
No need. Just provide us with your name and we will take it from there. 

Do you currently offer tours in Williamsburg, Flatbush, and Borough Park?
At this time, tours are only offered in Crown Heights.

What if it rains or snows?
The tour continues rain or shine, even in the snow (just bring boots.) If the tour ever needs to be canceled, you will be notified by email and phone, and will be fully refunded.

What should I wear?
Wear what feels comfortable since there is a good amount of walking. While not required, it is best to dress modestly out of respect to the tour locations.

How long is the tour?
The tour lasts about three hours.

What time does the tour begin?
The tour begins at 11:00 am.

Please note Summer Schedule (June 15th- August 17th) Sundays, the tour begins at 2 p.m. and Fridays, there are no tours.

Does the tour ever take place on Saturday?
Since the tour is given by guides from the Hasidic Community, the tour is never given on the Shabbat (Sabbath), the day of rest.

Where does the tour take place?
The tour takes place in our community in Crown Heights, Brooklyn.

What about restrooms?
There are plenty of opportunities for restroom breaks starting at the library where we meet, as well as many of the stops along Kingston Avenue.

Are you able to accommodate wheelchairs?
Since some of the tour locations are old, historic buildings that are not equipped with elevators, and have up to three flights of stairs, we currently do not have a way to accommodate wheelchairs.

How much walking should I expect?
The tour includes up to a five-block radius of walking and three flights of stairs at the tour locations.

Do I need to book in advance?
Tour reservations need to be made in advance through the website. 

Are the tours given in any other language?
At this time, the tour is only available in English.

May I take pictures/videos?
Absolutely.

Is there time to go shopping in the local Hasidic stores?
Yes, plenty of time either before, during, or after the tour.

Is there anything I need to bring?
You might want to bring an umbrella if there is rain in the forecast, a free, adventurous spirit, and an open mind!